Terms & Conditions

TLS Emergency Equipment provides products, equipment, custom badges, and related services for fire, rescue, emergency response, and other customers. Product descriptions, specifications, images, pricing, and availability are provided for informational and purchasing purposes and may be updated without notice.

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We make reasonable efforts to provide accurate information; however, manufacturers may change product specifications, packaging, availability, or other details. Customers are responsible for selecting products appropriate for their intended application and for following all manufacturer instructions, safety requirements, inspection procedures, and applicable laws or regulations.

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To the extent permitted by law, TLS Emergency Equipment is not responsible for damages resulting from improper use, installation, modification, maintenance, or use of equipment contrary to manufacturer instructions.

You may use this website to browse products, purchase available merchandise, request department quotes, inquire about custom badges, and contact TLS Emergency Equipment.

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Prices and product availability are subject to change. We reserve the right to correct pricing, product information, or other errors and to cancel or modify an order when necessary. Submission of an order does not guarantee product availability.

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Payment is required according to the terms presented during checkout or provided with an approved quote or invoice. Department, agency, bulk, and custom orders may be subject to separate pricing, payment terms, production timelines, or approval requirements.

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Custom or personalized products may require customer approval before production. Customers are responsible for reviewing names, dates, wording, artwork, quantities, colors, and other customization details before providing final approval.

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Shipping and delivery estimates are not guaranteed and may be affected by manufacturer availability, carriers, weather, supply conditions, or other circumstances outside our control.

All content on this website, including TLS Emergency Equipment branding, original text, graphics, photographs, website design elements, and other original materials, may not be copied, reproduced, distributed, or used without permission, except where otherwise permitted by law. Manufacturer names, logos, product images, trademarks, and other third-party materials remain the property of their respective owners.

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Returns, exchanges, cancellations, and refunds are governed by the applicable Shipping & Returns Policy. Certain custom, personalized, special-order, clearance, or manufacturer-direct products may have different return or cancellation restrictions.

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TLS Emergency Equipment reserves the right to update these Terms & Conditions as its website, products, services, or business practices change. Updated terms will become effective when posted on this website.

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Questions regarding these Terms & Conditions may be directed to:

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• TLS Emergency Equipment

• Email: Tina@TLSFireRescueEquip.com

• Phone: (719) 270-4739

• Based in Colorado